Initio Oud For Greatness
Initio Oud For Greatness
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Customer Feedback
Discover more in our FAQ
How long does it take to process an order?
How long does it take to process an order?
Orders are processed within 24 hours. Once handed to our delivery partner, you can expect delivery within 3–6 working days.
Do you ship internationally?
Do you ship internationally?
No—shipping is currently available within Lebanon only.
What is your return policy?
What is your return policy?
We sell 100% authentic fragrances. For hygiene and product integrity, we accept returns on unopened, unused items only—cellophane wrap and original packaging must be intact.
Wrong or damaged item: We will replace or issue a credit after verification.
Opened/sprayed items: Not eligible for return.
To start a return, please contact us with your order number and an unboxing photo/video if the item arrived damaged.
